Frequently Asked Questions.
Everything you need to know about RexTek products, setup, software, and orders.
The Skywave X62 supports 16 NR bands and 19 LTE bands, making it compatible with virtually every US carrier and MVNO including T-Mobile, AT&T, Verizon, Dish, and FirstNet. Simply insert your nano SIM and you are good to go.
Orders are processed within 1–2 business days. Delivery typically takes 3–7 business days depending on your location within the United States. You will receive a tracking number via email once your order has shipped.
Yes. Many of our customers use the Skywave X62 as their primary internet source, especially in rural or underserved areas where cable or fiber is unavailable. Simply connect it to your router via the 2.5GbE Ethernet port and you are online.
If your unit arrives damaged, contact us at rxtkshop@proton.me within 7 days of delivery with photos of the damage and your order number. We will arrange a replacement or refund promptly.
No advanced technical knowledge is required. The Skywave X62 comes with all necessary hardware and the RexTek Management Suite includes an Initial Setup Wizard that guides you through the configuration step by step.
Still have a question?
Our team is happy to help. Send us a message and we will get back to you within 1–2 business days.
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